Yamandú Orsi has been elected as Uruguay's new president, defeating the incumbent conservative governing coalition in a ...

Costa Rica seems ready to follow El Salvador’s lead in fighting crime. With murder rates soaring, President Rodrigo Chaves is ...

Higher labor costs and skyrocketing demand have pushed organizations large and small to look further afield for talent. In ...

India's BPO firms are currently riding the AI wave and they are turning potential disruption from the technology into ...

Leverage relevant data on one of the most rapid and important transformations taking place in the tech world. Businesses from ...

Many foreign jobseekers who came to Canada in search of a better future are now reaching the exit door, as rising living ...

Dive deep into labor market data, local costs of operation and a detailed look at Mexico’s increasingly tighter trade ties ...

Discover the top English-language podcasts about Latin America that explore its rich culture, politics and history.

As automation technologies take over the more menial tasks in the global services sector, complex problem solving skills and ...

Corporate firms across Europe are increasingly considering outsourcing their cybersecurity operations due to a shortage of ...

The Philippines has introduced significant tax reforms, reducing the tax burden on companies, aiming to encourage job ...

While Jamaica has been traditionally associated to the BPO sector, the Caribbean Island now presents exciting opportunities ...