Here's the the shocking story of a guest falsely accused of theft at a Quality Inn. Can our team help resolve this bizarre ...

These United Airlines passengers got hit with an unexpected $4,000 bill as their child's second birthday fell during thier ...

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long ...

Michelle is an experienced consumer reporter, advocate, mediator, service journalist, and travel writer. She is the founder and CEO of Consumer Rescue. Michelle is also a consumer advocate and travel ...

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Your bank can’t reverse a successful credit card dispute ...

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Would Norwegian Cruise Line ban a passenger just for ...

Taking an Arctic cruise under the Midnight Sun from Norway to Greenland is an experience you’ll never forget. Until recently, Greenland has managed to stay under the radar as a hotspot for travelers.

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Carnival Cruise Line had terrible news for two friends ...

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long ...