Following is a transcript of the video. Bruce Gershon: Today, we're going to walk you through our restoration of a pair of Ugg boots. The process starts by checking the boots in. And then we go to ...

In Australia, the name "ugg" is a generic term for sheepskin boots, often worn locally as slippers. In the US, it is a brand - and big business for one company. This has set off an intriguing ...