From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

L'Oréal has seen a spending increase from more personalised marketing and media campaigns, using a customer data platform ...

With a geographically spread-out workforce, Nate Byers of Calculated Wealth recognized the need to invest in defensive ...

Agents across the U.S., Puerto Rico, and Canada now have the freedom to select the CRM that best supports their business ...

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

Award-winning real estate technology innovator Lofty today announced the company has been selected as a preferred solution provider in eXP Realty’s new CRM of Choice program. The initiative provides ...

Business development reps (BDRs): Outreach, Apollo, Drift, etc., can leverage AI to handle prospecting, lead scoring, and initial outreach, answer common questions, and set up meetings at a scale ...