“These high turnover rates are extremely problematic for the industry given the essential role of ... [+] client advisors as competitive assets in the customer journey,” the CXG report states.
(Photo by Dimitar DILKOFF / AFP) (Photo by DIMITAR DILKOFF/AFP via Getty Images) Historically, luxury brands have sought exclusivity by associating themselves with elite sports. Polo, often ...
approximately 50 million luxury consumers have ceased buying iconic luxury brands like Dior, Burberry, and others, marking the first decline in luxury consumption since the Great Recession of 2009.
Yet, the brands still exist because their ultimate ... Two years later, this strategy seems to have backfired, shrinking the luxury customer base by 50 million, Bain reports in its 2024 luxury ...
Christmas is just two weeks away. If you still have some last-minute holiday shopping to do, don’t worry. We’re right there with you — and here to help! As shopping experts for SheKnows, we know just ...