Plug the USB-C end of the cable into the charging base. Plug the other end of the cable into a USB-A power source, like your Surface. Place your pen in the charging base. Wait for a moment ...

Dirt or corrosion on the connector pins can prevent the Surface Pro 9 from charging. Unplug the power supply from the wall, clean the pins on the connector with a pencil eraser, and then use a cotton ...

For a force shutdown, press and hold the Power button for about 30 seconds until the screen turns off. Then, press and hold the Volume-up button and the Power button simultaneously for about 15 ...