Penneo, which provides a platform for digital signing and know-your-customer services to aid companies with anti-money-laundering regulations, said it has received an offer worth 16.50 Danish kroner ...
The e-commerce company had outsourced product delivery operations to a third-party service that handled voice support, back-office operations, and customer service.
South East Water is on the cusp of going live with two Salesforce AI services that it hopes will allow customer service agents to resolve calls faster, improving customer experience and satisfaction.