The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

Whether your SaaS business is preparing for investment or an acquisition, these five metrics should guide your strategy and ...

Confused about the difference between CRM and ERP? Discover how each system can enhance your business operations in our ...

Well ahead of April 15th, TurboTax is hiring remote customer support representatives, meaning you can work from home.

Today, customer expectations are at an all-time high. People want quick, efficient, and personalized solutions to their ...

For that reason, customer database software is proving to be essential ... Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

The NHTSA recently announced recalls for 276,487 vehicles. This includes vehicles from Honda, Hyundai. Maserati, ...

A new software stack for generative AI will prepare organizations for the challenges of moving from AI pilots to AI in ...

If you’re running an e-commerce business, it’s worth noting that Wix charges 2.9% plus 0.30 USD on all transactions from ...

Software snafu took five minutes to roll back. The mess it made took hours to clean up Cloudflare has admitted that it broke ...