Follow the basic thank you note formula: say thank you, mention the flowers, and say what they meant to you. Be specific ...

Jack Lang reports from Portugal on the impact that Jota's death has had on the region where he grew up and leaves such an ...

Including solutions to problems that have been bothering you forever — I'm talking ear wax, dandruff, and sweat marks. View ...

Include the customer's name at the top of the note (i.e., "Dear Chloe.") This will make the thank you note seem more personal and less like a standard form letter.