Microsoft says it isn’t using customer data from its Microsoft 365 apps to train its AI models. The clarification addresses reports circulating online in the last few weeks claiming Microsoft required Word and Excel users to opt out of training the company’s AI systems.

Microsoft has denied claims that it uses Microsoft 365 apps (including Word, Excel, and PowerPoint) to collect data to train the company's artificial intelligence (AI) models.

In an earlier August 2024 blog post, Microsoft confirmed use data remains private and is not disclosed without permission. The company wrote: “Generative AI models do not store

Microsoft: Connected Experiences feature, which analyses user content to provide suggestions and recommendations, has raised questions about whether Microsoft is using customer data to train its AI mo

Microsoft is heavily focused in the AI arena with Copilot and Azure cloud but it needs to be smart with its policies.