This allows for real-time integrations of data, something that Microsoft has previously not been able to offer. The reason this is such a big deal is that MSFT makes a massive chunk of its revenue ...

By 2025, it is estimated that four in five customer service teams will use generative AI to improve productivity and customer experiences, and it could likely add up to US$4.4 trillion ($5.9 trillion) ...

Most people communicating on the internet are using SIP calling. Here’s how to make free SIP calls — and when you shouldn’t.