JCPenney is attributing a portion of its holiday success to an online order, in-store pickup program even as a number of other retailers ran into obstacles with similar omnichannel strategies.
A JCPenney executive discusses how the retailer’s new native image recognition feature in its mobile application is a bid to streamline the research stage of the shopping process, an imperative ...
Good news! JC Penney has opened its first store in eight years at the Willowbrook Mall in Wayne, N.J. It is a mini-store at 65,000 square feet – much smaller than the 100,000 square foot store ...