Erie County corrections officer Katelynn Shepard was found dead in her car in a ditch in Huron in 2018. Her mother, Tricia ...

In any case, before you start using either system at your contact center ... and an overall increase in customer satisfaction ...

Why didn’t the county Department of Children and Family Services do a more thorough investigation of a household where a baby ...

Toledo City Council member Nick Komives says landlords don't always properly bag trash after evictions for Republic Services' bulk pick-up, causing issues.

Dallas County Criminal District Attorney John Creuzot says his office has secured federal grants worth nearly $4 million to ...

Whether you’re gearing up for a trip down the road less travelled or seeking a ludicrously capacious tote bag for grocery ...

We asked chefs to share their favorite gift ideas for the holidays. These are their top picks, including knife sets, premium ...

One recent social media post showed what was purported to be an entire high school walking out in support of the suspected ...

The shopper demonstrates in a video how the Christmas-themed paper bags can be easily used to wrap gifts by making a few ...

What happens to your travel rewards points and miles after you die? This unlucky widow found that out when her husband passed ...

The gene-editing technique is effective for treating some illnesses but it's been too expensive to consider it for rare ...

In the case of older Americans, that source of cash benefits was — and remains — the Supplemental Security Income (SSI) program. Over the years, however, Congress and the states have expanded ...