When things went wrong—think delivery delays, order cancellations, mistakes, or extra charges—diners blamed the restaurants, causing reputational and other harm,” the FTC says.

Grubhub will be required to disclose the true cost of delivery and stop adding junk fees on to orders, among other terms in the proposed settlement with the Federal Trade Commission and Illinois attorney general.

Grubhub has agreed to a $25 million settlement over allegations of deceptive business practices, Illinois Attorney General Kwame Raoul and the Federal Trade Commission (FTC) announced.

Grubhub has agreed to pay $25 million and put an end to practices that included misleading customers over the costs of using the food delivery service and listing restaurants without