Customer relationship management (CRM) news, analysis, trends, information, ... Tips for shifting from siloed martech, salestech and support tech to a cohesive strategy for seamless customer ...

This integration can help make sales training more personal. This CRM data can give you an idea of what your customers want, ...

When a crisis hits, how you communicate it can either preserve trust with consumers or deepen the damage—a clear strategy can ...

Artificial intelligence is becoming more than just a back-end efficiency tool for retailers; it’s transforming the customer ...

CGNX is a 'buy' with its OneVision AI platform, revamped strategy, and potential for double customer growth. Click here to ...

Additionally, many Customer Relationship Management (CRM) platforms are now increasingly built into contact management software - in fact, some of the best CRM software is directly marketed as ...

Convey is proud to announce a major expansion of its relationship with CenterPoint Energy. Convey, formerly known as Message Broadcast, is a longtime leader in providing customer engagement ...

Recently, Mr. Pan Qing, CFO of Noah Holdings and CEO of ARK Hong Kong, was interviewed by Ming Pao, a leading mainstream media in Hong Kong known for its principle of 'credibility first' and ...

Successful leadership in the oil and gas sector often stems from understanding business fundamentals that transcend industry ...

Managed IT services companies aren't just maintaining servers anymore; they're becoming AI consultants, cloud migration ...