Confused about the difference between CRM and ERP? Discover how each system can enhance your business operations in our ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Customer relationship management software maker Salesforce (NYSE:CRM) will be reporting results tomorrow after the bell. Here ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Now, reps have computers, some have iPads. We spent millions with Siebel and Cegedim to buy ourselves some customer relationship management, you'll say. But let's face it, you can't buy customer ...

Easyrewardz is closing the gap between customer engagement and satisfaction with its groundbreaking CRM solution.

The module covers aspects for developing and designing value-adding relationships between customers and companies. Thereby, conceptual and methodical basics of customer relationship management ...

The Customer Relationship Management Software market covers software applications that support organizations in managing their interactions with customers, clients, and prospects. These ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

Customer relationship management system provider Salesforce (CRM) is entering the earnings confessional after the close on ...

Industry experts say conversational marketing is unexpendable to the current customer experience (CX). It helps retain ...

In this session, industry leaders explore how AI-powered automation and intelligent coaching are reshaping the quality ...