Help desk software uses multiple channels such as chat, email, calls, and online forms to register and solve customer issues.

The proliferation of open-source and proprietary software has revolutionized development, enabling rapid innovation and ...

Qantas urged customers to be on the lookout for potentially sinister contact from criminals purporting to work for the ...

MongoDB’s MDB Atlas has become a central pillar of the company’s platform strategy. In the first quarter of fiscal 2026, ...

You can find software solutions for different parts of your business, like marketing, sales, and customer service, all on ...

Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

A vulnerability in Catwatchful, an Android spyware posing as parental control software, exposed the credentials of over 62,000 customer accounts.

Despite the difficult environment, some leading open-source database vendors in China are still exploring feasible commercial ...

OpenAI has a long habit of launching products and features that compete with other tech startups that sell apps or services ...

Australia’s flag‑carrier is dealing with its largest cybersecurity incident in years after an attacker accessed a third‑party ...

Xanadu Software isn’t just about efficiency; it’s about growth. It helps businesses identify new opportunities, reach new ...