High insurance rates, a clunky and segmented shopping experience, lots of paperwork. These are common pain points for car insurance consumers. For a long time, many thought, "That's just the way it is ...
Between January 2021 and June 2023, $2.7 billion was lost to scammers through social media, according to the United States Federal Trade Commission (FTC). This method of fraud is the most popular and ...
A new study from CCC examines key factors affecting customer satisfaction. Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.
Maryling Yu ("Mare") is vice president of marketing at CCC Intelligent Solutions, responsible for all aspects of marketing at the company, with a strategic focus on developing and retaining customers ...