Discover how a multichannel contact center works, how to deploy one, its benefits, and when to use one in our in-depth guide.

Microsoft has updated its Teams app on iPad to offer support for using external webcams connected via the USB-C port.

BC Apps allows members of the BC community to access and use certain licensed applications from any computer with an internet connection. The system includes file storage space designed specifically ...

T ech’s big theme in 2024 was the buildout of data center infrastructure to support artificial intelligence. Companies are ...

Lauren (Hansen) Holznienkemper is a staff writer and deputy editor for the small business vertical at Forbes Advisor, ...

Google (GOOG, GOOGL) on Thursday debuted an all-new version of its Android operating system designed to power virtual and ...

The Lenovo IdeaPad Flex 5i 14 Gen 7 is a nifty and affordable laptop for students or casual users who focus on light tasks and need to run programs that aren’t compatible with a Chromebook. However, ...

Resist the urge to immediately change passwords on a compromised device. Hackers might still have access and could intercept ...

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Google is getting back into the XR game, but this is no Google Glass. I got to try out the company's new approach, and I came ...

Workday's Katie Holden examines prioritizing human-centric design and AI-driven innovation, and dives into ways businesses ...

Following its much-anticipated debut in 2024, the Lexus GX sees several standard features added to its lineup in 2025, ...