HIPAA protects health information privacy and security. Discover the best HIPAA-compliant CRM software to guard sensitive ...

Confused about the difference between CRM and ERP? Discover how each system can enhance your business operations in our ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Zendesk AI, built on OpenAI’s GPT model, stands out as one of the best AI-powered CRM tools for elevating customer interactions. The platform assists with routine tasks, enabling support teams ...

CRM (Customer Relationship Management) software has emerged as an essential asset for businesses in the hotel industry. It streamlines the management of customer relations, sales monitoring ...

you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact management system, a customer support function, and ways to ...

Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...

Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...

In healthcare management, compliance with regulations is essential—particularly when it comes to safeguarding patient confidentiality. Healthcare practitioners are entrusted with the task of ...

Helping sales teams understand the ways they can leverage AI tools will be important for their success as the business ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

If a software product is successful enough, you'll probably be able to find a company building an open source alternative.