Each business varies from the other in terms of its processes and customer relationship. And with the need to manage these ...

J uggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Customer segmentation can help you better engage customers and increase sales. In our guide, find out what customer ...

Microsoft Dynamics 365 is a CRM and ERP platform. Our guide explores its benefits and costs to help you determine if it’s ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

To best leverage your customer relationship management (CRM) system, you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...