Before joining the team, she was a Content Producer at Fit Small Business where she served as ... Customer relationship management (CRM) software is a tool that helps salespeople and businesses ...

Commissions do not affect our editors' opinions or evaluations. NICE CXone’s contact center software offers strong flexibility in features and channels. Choose from digital-only, voice-only or ...

A Clayton-based cloud communications software firm has acquired a contact-center software business, shortly after closing on ...

Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed ...