3. Improved Collaboration The importance of CRM in business operations extends beyond boosting customer relationships. These tools are also designed to enhance team collaboration. This is made ...
Advocate Health is a trusted not-for-profit provider of both in-person and virtual care for seriously and chronically ill patients. With more than 20 years of experience delivering post-acute care, ...
I’m ready to go on the offense again.” A version of this article appeared in the November–December 2024 issue of Harvard Business Review. Jill Avery is a senior lecturer of business ...
Forbes CRO Sherry Phillips sits down with Seattle Seahawks VP of Technology Chip Suttles and Lumen Technologies EVP & Chief Technology and Product Officer Dave Ward to uncover a unique partnership ...