Monitoring call times, optimizing agent schedules, timely analytics, not to mention the ability to view the entire customer ...

The penultimate weekend of November 2024 is upon us and, while the US' Thanksgiving celebrations are still a week away, the ...

For starters, The Information has learned that OpenAI has hired two staff members who were ‘instrumental’ in making Chrome ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. We've all had the ...

Ford has denied suffering a data breach frecently, saying the information circulating around the web belongs to a third party ...

It's officially one week away from the big day itself but Black Friday deals are already widely available across many of the ...

If you're feeling a little creative this Christmas and want the tools to express yourself, we've spotted a great Black Friday ...

Microsoft explains that this wasn’t an issue with Windows 10 itself, but rather with the latest version of WinAppSDK. Those ...

A Galaxy tri-fold is coming in 2025, according to a South Korean tipster Could launch alongside Samsung Galaxy Z Fold 7 and ...

The end is nigh for the Google Fit app on Android phones, it would seem: It looks as though the Fitbit app is going to ...

Some TV firms are losing money on hardware in order to profit from ads The trend is particularly prominent in North America ...

Palo Alto said that only a “very small number” of firewalls is being targeted. However, citing data from the threat ...