Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing ...

By Adam Sarner Gartner, Inc. Social CRM Goes Beyond the Hype With spending on social applications to help sales, marketing and customer service processes expected to surpass $1billion worldwide ...

Dell Cloud Business Applications and Techaisle did a study on the adoption of Cloud Applications by SMBs and, not only did they find adoption of all cloud apps on the rise by small businesses ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relationship management (CRM) is a technology-driven approach to managing a ...

Hubspot: Best CRM for built-in marketing tools. 5/5 stars. Pros. HubSpot’s free CRM application includes all of the basic features a small business needs to manage customer relations.You can monitor ...

We list the best CRM for small business, to make it simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Customer Relationship Management (CRM) software’s ...

Businesses can build and manage integrations, automate workflows, and exchange data between Insightly CRM and every other application they use in their small business.

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

Mobile apps have most definitely entered the business mainstream, with an increasing number of sales people demanding the same benefits they take for granted when they’re using consumer apps in their ...

Ken Jones, cofounder and executive director of Maximo Nivel, an executive language center, knew his company needed a CRM tool as early as 2006. His company was growing fast and using a variety of ...