FTC进一步指出，Uber所谓的“随时取消”承诺并未真正兑现。 用户在尝试取消订阅服务时，需完成多达32项操作，浏览至多23个页面才能完成取消流程。

The FTC's allegations are in regards to Uber's premium subscription service, Uber One. “I looked at a credit card bill and I realized that Uber Eats had been charging $9.99 for an Uber One ...

Uber’s Response. Uber says it does not charge consumers without consent, according to an email from corporate communications manager Ryan Thorton responding to the FTC’s individual claims, and ...

The Federal Trade Commission sued ride-hailing giant Uber Monday, alleging “deceptive” billing and cancellation practices in its Uber One subscription service. The FTC alleged the company ...

The FTC alleged the company charged customers for Uber One, a service for fee-free delivery and discounts on rides, without their consent and made it too difficult for them to cancel, despite the ...

The FTC is charging Uber with five counts under Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence Act (ROSCA), including misrepresentation and unfairly charging without consent.

The FTC alleged Uber also “failed to deliver promised savings” for the Uber One subscription. Though customers were promised savings of $25 a month, “Uber does not account for the cost of the ...

The Uber One subscription offers perks like discounted rides and free delivery for $9.99 a month or $96 a year. However, according to the FTC, Uber misleads users by promising they’ll “save ...

Uber spokesperson Noah Edwardsen said the company does not sign up or charge customers without their consent. “We are disappointed that the FTC chose to move forward with this action, but are ...

The FTC filed a lawsuit against Uber over its billing for the Uber One subscription service. The agency claimed Uber engaged in 'deceptive billing and cancellation practices' with the service.

In at least one case, a person was charged $9.99 per month even though they didn’t have an Uber account, the lawsuit said. The FTC said Uber also made it extremely difficult for subscribers to ...