Using Bluetooth ... them have a USB peripheral we’re guessing one of the newer variety. It works with Linux computers, and we’re told it should work with Windows too if a HCI driver is present.

Windows drivers make their corresponding devices function. This is the same as the Bluetooth feature. If your computer has a malfunctioning Bluetooth driver, but you want to use another Bluetooth ...

Alternatively, you can try reinstalling the Bluetooth driver to get this issue solved. In Windows devices, drivers normally get downloaded and installed automatically through the Windows Update.