Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage.

AlleyWatch caught up with Regal Cofounder and CEO Alex Levin to learn more about the inspiration for the business, the company’s strategic plans, latest round of funding, which brings the company’s ...

As you shop around for an email marketing platform, you may come across Mailchimp and Constant Contact, two popular solutions. To help you decide which option is right for your unique business and ...

platform that delivers a seamless solution combining contact center software and workforce engagement management. CXone is an industry-leading product that will become increasingly critical for ...