Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's favorite solutions in 2025.

Powerful cloud-based CRM software boasting excellent customer management and lead generation tools, Zoho CRM is well-equipped to assist in running a small business.. While the platform is very ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested. By Neil Mcallister . Apr 18, 2025.

Choosing the right CRM software can make a big difference for small businesses. With so many options available, knowing the ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management. Customer relationship management software that caters ...

Zoho CRM is known for being an easy-to-use CRM, but it’s also a powerful and scalable solution for any size business. It’s a great choice for small businesses because of its integrations with ...

Cloud-based and highly scalable; Built-in AI features; 30-day free trial; Salesforce is a powerful CRM built for businesses planning to grow. It supports custom dashboards, integrates with tools like ...

Small business CRM features should make it easy to build relationships and sell. Consider ease of use, limitations, and customization options when comparing must-have CRM tools .

The global market for collaborative software is expected to grow 17% in 2021 and will likely keep trending upward into 2022, according to the business research and insights firm Gartner.