Microsoft has responded to claims that it has quietly switched on an 'opt-out' feature that enables the scraping of Word and Excel files for AI training.

Microsoft has denied claims that it uses Microsoft 365 apps (including Word, Excel, and PowerPoint) to collect data to train the company's artificial intelligence (AI) models.

Microsoft’s use of so-called ‘Connected Experiences’ has come under scrutiny following claims it collected user-generated content to train its AI models. The latest claims stem from an X post by @nixCraft, who accuses Microsoft of turning on an opt-out feature that automatically scrapes Word and Excel documents for AI training.

Reports that the tech giant is taking user data through its best known business software to train its AIs follows a global crash on Monday.

Microsoft faces allegations of using Word and Excel data for AI training, which it denies, emphasizing user privacy and control.

Microsoft's 'optional' Connected Experiences enable Microsoft to use Excel and Word files to train its AI technology, but it is possible to turn this feature off.

Microsoft has denied allegations that it trains AI models on user data from Microsoft 365 applications including Word and Excel.

Microsoft has denies rumors of using Microsoft 365 customer data data to train AI models. The company took to social media and shared statements to explain its Connected Experiences within Microsoft 365.

Confusion over Connected Experiences settings in 365 apps spark concerns Microsoft's Connected Experiences option in its productivity suite has been causing consternation amid accusations that the default setting might allow Microsoft to train AI models using customers' Word and Excel documents and other data.