This course is intended to be an overview of the field of change management and business process re-engineering. This course will equip the student to understand complex change management programs, ...

Benner, Mary J., and Michael L. Tushman. "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited." Academy of Management Review 28, no. 2 (April 2003): 238–256. (Winner ...

Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market Continue ...

Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by ...

In this e-guide we find out how in its IT-centric guise, Business Process Management has been developing since the mid-2000s, and, more recently still, influenced by agile software development ...

Business Process Management (BPM) addresses the foundational concepts, tools and methods involved in the identification, design, redesign, and measurement of key business processes. The goal of BPM is ...

points to a business process reengineering (BPR) initiative with a large Canadian grocer. It implemented a massive project to improve inventory management, centered on using mobile technology and ...

While most firms play catch-up with technology, your skills — built on a solid grasp of technology, business, process, project and change management — close that gap. This program turns you into a ...