Amazon employees spend two days every two years working at the customer service desk. Even the CEO does that! This is to help all workers understand the customer service process. Ronald Wayne, the ...

There is an interesting article by NorthOne, a business banking platform, that compiled a wide variety of statistics and insights on entrepreneurship that you might be interested in. This author ...

It's called: 'Let's make this more interesting.' The podcast wants to do two things. The first is to quantify 'The Cost of Dull' - put a concrete cost on how expensive it is for a business to be dull.