Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

Today, customer expectations are at an all-time high. People want quick, efficient, and personalized solutions to their ...

Zendesk Inc. (ZEN) on Tuesday reported a loss of $21.5 million in its second quarter. The San Francisco-based company said it ...