Hardly. Customer appreciation needs to be an ongoing initiative. It needs to be part of your customer service and customer loyalty strategy. Some of you might be thinking that a constant emphasis ...

Above all, the best way to thank your customers is by doing what you say you’re going to do. Execute. Perform. Fix the ...

But when you throw in customer-facing roles, the difficulty increases exponentially. This is because outside-facing roles—nurses, wait staff, mechanics, retail workers—often don’t have as ...