Allison Williams is a seasoned business journalist who has helped consumers and small business owners manage their finances since 2018. Kara Credle is a senior editor from North Carolina with ...

J uggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Choosing the right CRM system is essential when small businesses are eager to improve customers' interactions and optimize ...

Each business varies from the other in terms of its processes and customer relationship. And with the need to manage these ...

Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

Editorial Note: This content has been independently collected by the Forbes Advisor team and is offered on a non-advised basis. This content is not part of the comparison service provided by ...

“I think the most important thing for small businesses when choosing CRM software is to clarify their business needs,” says Alex Li, founder of StudyX. Assess where your business is now and ...

To help make your research easy, we’ve created a guide to the best CRM for small businesses available today. Take a closer look at our top picks so you can find your ideal CRM software.

the business should be able to adapt easily and quickly through its software solution to take advantage of these changing needs. Small businesses can use CRM technology to accurately track ...

We take a look at key features and platforms. Customer relationship management (CRM) systems help micro business owners to keep all of their communications together. If you’re a small company or sole ...

was soon competing against other businesses, including the likes of Goldmine and Maximiser, which also started offering their ...

Every business can benefit from a customer relationship management (CRM) system, but the needs of small to midsize businesses (SMBs) are often very different than those of enterprises. Not only ...