Discover a complete guide to CRM analytics, including types, benefits, key metrics, and software features that can help grow ...

J uggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Microsoft Dynamics 365 is a CRM and ERP platform. Our guide explores its benefits and costs to help you determine if it’s ...

Customer segmentation can help you better engage customers and increase sales. In our guide, find out what customer ...

Editorial Note: Blueprint may earn a commission from affiliate partner links featured here on our site. This commission does not influence our editors' opinions or evaluations. Please view our ...

One of the industries most in need of customer database software is e-commerce - and the solution that businesses should ...

Zoho offers an extensive suite of SaaS business software, and its CRM offering is a standout tool. Its feature set rivals even behemoth Salesforce. Its latest additions include Zia, an AI-powered ...

CRMs in use today have the same frameworks and tech from the last 20-30 years. The future of CRM requires companies to ...

you'll need to understand the features commonly found across CRM software. Most platforms include some sort of customer contact management system, a customer support function, and ways to ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

If a software product is successful enough, you'll probably be able to find a company building an open source alternative.