If the diagnostic menu trick doesn't work, there are plenty of third-party apps in the Play Store that you can use to check ...

If your Surface Pro 9's battery drain seems excessive and is accompanied by signs such as rapid battery drain, overheating, swelling, or failure to charge, it may indicate a hardware issue. In such ...

Check the power adapter Open the battery compartment and clean it Update the Batteries-related drivers on your laptop Run Power Troubleshooter Run the Power Efficiency Diagnostic Report Tool.

The diagnostics dump method is a bit convoluted ... with multi-device tiers available. To check battery health with iMazing, ...

but before deciding on replacing the battery, you can run battery diagnostics using third-party software and see what the result will show.