I tried two of Amazon’s AI helpers — the Rufus chatbot and AI-powered product research guides released in October — for my holiday shopping dilemmas and questions. I hoped for improvements on a test version of Rufus that I found mostly useless early this year.

Just days away from Christmas, Amazon – a major employer in the CSRA and across the state - has been dealing with threats of strikes.

Amazon's holiday search results are increasingly filled with ads, making it harder for shoppers to find genuine results, according to Consumers' Checkbook.

Amazon workers at two New York City warehouses, JFK8 in Staten Island and DBK4 in Queens, have voted to authorize a strike, potentially disrupting holiday deliveries during the busiest shipping season.

Thousands of Amazon employees are threatening to go on strike if the American company refuses to allow the establishment of a union. The strike threats began in New York before spreading to Chicago and then Atlanta.